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Telecommunication Dispute Resolution (TDR)

Description

If you have a dispute with a telecommunication company, we recommend you start by contacting the company and trying to resolve your complaint. If you are not able to resolve the dispute you can contact the Telecommunication Dispute Resolution (TDR) scheme. TDR is a free and independent service to help work out disputes between consumers and telecommunication companies.

For more information, see the TDR website.

Mailing address

PO Box 5573 Wellington