Emergency Information

For emergencies, call 111

Please note that we have listed nationwide numbers only and hospitals in main centres. For more specific information, please refer to the red Emergency Services pages at the front of your White pages® book or White pages® online

Ambulance
Fire Service
Police
Civil Defence
Hospitals
Animal Emergencies
Electric Power Lines
Environmental Pollution
Gas
Poisons & Hazardous Chemicals
Railway Emergencies
Rescue Services
Water / Sewage

Ambulance. For emergencies, call 111

Nationwide emergencies 111
Deaf emergency fax 0800 16 16 10
Deaf emergency textphone (TTY)
For non-urgent ambulance 0800 16 16 16
0800 4 AMBULANCE (0800 42 62 85)

For general enquiries about your emergency ambulance provider:
Contact St John 0800 ST JOHN (0800 78 56 46)

Fire Service. For emergencies, call 111

Nationwide emergencies 111
Deaf emergency fax 0800 16 16 10
Deaf emergency textphone (TTY) 0800 16 16 16

Police. For emergencies, call 111

Nationwide emergencies 111
Deaf emergency fax 0800 16 16 10
Deaf emergency textphone (TTY) 0800 16 16 16
For local Police view the National Police Phonebook

Civil Defence. For emergencies, call 111

Nationwide emergencies 111
For more information, please visit www.civildefence.govt.nz

Hospitals. For emergencies, call 111

Auckland
Auckland City Hospital 09 367 0000
Middlemore Hospital 09 276 0000
North Shore Hospital 09 486 8930

Bay of Plenty
Tauranga Hospital 07 579 8000
Taupo Hospital 07 376 1000
Rotorua Hospital 07 348 1199

Canterbury
Christchurch Hospital 03 364 0640
Timaru Hospital 03 684 4000

Hawke's Bay
Hawke's Bay Hospital 06 878 8109

Marlborough
Nelson Hospital 03 546 1800
Wairau Public Hospital 03 520 9999

Northland
Whangarei Hospital 09 430 4100

Otago
Dunedin Hospital 03 474 0999
Clyde Hospital 03 418 0500

Southland
Southland Hospital 03 218 1949

Taranaki
Taranaki Base Hospital 06 753 6139

Waikato
Waikato Hospital 07 839 8899

Wellington
Hutt Hospital 04 566 6999
Porirua Hospital 04 385 5999
Wellington Hospital 04 385 5999

West Coast
Greymouth Base Hospital 03 768 0499

Animal Emergencies. For emergencies, call 111

Ministry of Agriculture and Forestry
Animal disease: to report suspected exotic pests or diseases
Animal welfare: to report animal welfare complaints 0800 80 99 66
0800 32 70 27
Safety Watch - hazard reporting 0800 999 005

SPCA Auckland
For more SPCA branches, please see White pages® online or go to www.spca.org.nz (09) 256 7300

Department of Conservation
Whale stranding and native wildlife 0800 362 468

Electric Power Lines. For emergencies, call 111

Counties Power 0800 80 99 66

Delta 0800 4 DELTA
(0800 433 582)

Eastland Network Ltd 0800 206 207

Electra 0800 LOSTPOWER
(0800 567 876)

Mainpower New Zealand Limited 0508 60 70 80

Mercury Energy 0800 2 FAULTS
(0800 2 328 587)

Networks South (Alpine Energy, Network Waitaki) 0800 66 11 77

Northpower 0800 10 40 40

Genesis Energy 0800 300 400

Orion New Zealand 0800 363 9898

Powerco Limited 0800 27 27 27

PowerNet Limited 0800 808 587

ScanPower 0800 808 039

The Lines Company Limited 0800 367 546

Toll Rail 0800 808 400

TrustPower (24 hours) 0800 87 87 87

Vector Electricity (24 hr fault line) 0508 VECTOR
(0508 832 867)

Gas. For emergencies, call 111

Nationwide emergencies 111

Genesis Energy Faults - 24 hour gas emergency line
Residential customers
Business customer
0800 300 400
0800 600 900

Mercury Energy 0800 2 FAULTS
(0800 2 328 587)

NGC - Please refer to Vector (form NGC Network) below

Nova Gas Limited 0800 66 82 42

Powerco Limited
Damage to the network 0800 111 848
For general gas faults and enquiries please contact your retailer

Wanganui Gas Limited 0800 567 777

Vector (former NGC Network)
Distribtution gas mains and services
Transmission high pressure gas pipelines
0800 80 23 32
0800 73 45 67

Vector Gas 0800 76 47 64

Environmental Pollution. For emergencies, call 111

Search for your local city or district council on White pages® online.

Water and Sewage. For emergencies, call 111

Search for your local city or district council on White pages® online.

Poisons & Hazardous Chemicals. For emergencies, call 111

National Poisons Centre - for 24 hour poisons advice 0800 764 766

Railway Emergencies. For emergencies, call 111

Emergency reporting service
For railway blockages, overhead lines, level crossings or other railway emergencies 0800 808 400

Rescue Services . For emergencies, call 111

Nationwide emergencies 111
For non-urgent calls contact any local police station. View the National Police Phonebook